Mortgage Loan Officer

Company Overview

At Accentra Credit Union, we’re more than a financial institution—we’re a community-focused, not-for-profit organization with over $200 million in assets, serving more than 16,000 members. Guided by our mission to simplify and enhance the financial lives of our members, we prioritize service, relationships, and trust. At Accentra, Simply Better Banking means more than providing financial services—it’s about creating experiences that make life better for our members and the communities we call home.

We’re looking for team members with a service mindset who are passionate about building relationships and helping our members and communities thrive. If you’re ready to make a meaningful impact, join us at Accentra!

Summary

Responsible for soliciting new real estate loans, examining, evaluating, underwriting, and authorizing or recommending loan approvals for all our real estate loan products. Always projects a positive, friendly, and professional image for the credit union through interactions with members and co-workers. Familiar with BSA and OFAC requirements, lending regulations, and follows required reporting duties.

Responsibilities

• Meets with and interviews potential and current members to understand their lending needs including first-time mortgages and refinance of existing loans.
• Explains the differences between various types of mortgage products and their approval requirements. Prepares and presents a lending product solution based on member specifications.
• Assists members with the completion of mortgage applications, inspecting completed documents for accuracy and thoroughness.
• Reviews loan applications, gathers credit histories and reports, and assesses applicant’s capacity to repay and default risk.
• Based on predetermined requirements, assesses, underwrites, and grants or rejects mortgage applications. Attend pertinent loan closings as needed.
• Maintains knowledge of trends and developments in the local real estate market; current and predicted lending rates; and changes in rules, regulations, and best practices of various mortgages.
• Develops and maintains contacts with local realtors, developers, and builders to promote and encourage the use of credit union services for residential mortgages.
• Review current and potential new real estate lending products to determine changes and enhancements that would benefit the membership.
• Seeks out opportunities to enhance the members’ financial lives by recognizing and referring additional credit union products.
• Reinforce continuous collaboration and respectful communication between all departments by promoting strong, positive and productive working relationships through the commitment to the company’s core values, vision and mission statements.
• Performs other duties as assigned.

Requirements

• Minimum 1-2 years progressive lending experience, preferably in real estate lending.
• Bachelor's degree or equivalent experience preferred.
• Strong negotiation skills with the ability to close deals effectively.
• Familiarity with financial software and loan processing systems.
• Excellent customer service skills with a focus on member satisfaction.
• Knowledge of Fair Housing regulations is preferred but not required.
• Exceptional analytical skills with a strong attention to detail, ability to plan, prioritize and organize work effectively and efficiently.

If you are passionate about helping others achieve their financial dreams, we invite you to apply for the Loan Officer position at Accentra Credit Union today!