Marketing Communications Specialist

Austin Area Chamber of Commerce
Status: Full-time | Reports to: President
Location: Austin, Minnesota (in-person)
Position Summary
The Marketing & Communications Specialist plays a vital role in shaping the public image and digital presence of the Austin Area Chamber of Commerce. This position focuses on creating engaging, member-centered content across platforms, supporting business programming and events, and advancing the Chamber’s goals to promote, build, and advocate for the business community. The ideal candidate is a creative storyteller, tech-savvy, and highly organized with a passion for supporting local businesses.

• Write, design, and produce creative, on-brand content for social media, e-newsletters, flyers, digital ads, Chamber website, and print materials.
• Capture and edit short-form videos for social media that spotlight Chamber members, events, or key initiatives.
• Develop marketing campaigns and themes for Chamber programs, member recognition, and events.
• Create marketing toolkits and materials for members participating in sponsorships, events, or Chamber programs.

• Manage the Chamber’s weekly email communications (eBlasts).
• Maintain and regularly update content on the Chamber website.
• Schedule, post, and respond to comments/messages on social media channels (Facebook, Instagram, YouTube).
• Optimize online visibility through basic SEO practices and analytics tracking.

• Promote Chamber events (Business After Hours, Ladies Night Out, Independence Day Parade, etc.) with appropriate lead time and compelling messaging.
• Assist with event execution, photography, and follow-up communications.
• Create signage, programs, and other event-specific marketing materials.
• Support additional Chamber programming and events, as necessary.

• Work closely with Chamber staff and members to determine communication needs, priorities, and timelines.
• Provide support for membership communications and retention efforts.
• Serve as a liaison for promotional needs tied to advocacy, membership growth, members promotion, and sponsorships.
• Provide regular reporting of marketing metrics and offer advice on how to continue to expand the Chamber’s reach and effectiveness.

• Bachelor’s degree in Marketing, Communications, Graphic Design, or related field preferred—or equivalent experience.
• 2+ years experience in a communications, marketing, or social media role.
• Strong writing and editing skills with a conversational and engaging tone.
• Proficiency in Canva or similar design tools.
• Experience with email marketing platforms, Meta Business Suite, CapCut (or other video tools), and website CMS platforms (e.g., Wordpress, ChamberMaster/GrowthZone) preferred.
• Must be detail-oriented, organized, and able to manage multiple projects at once.

• A sense of humor and creative flair that fits our warm, professional brand voice.
• Familiarity with the Chamber’s work or marketing for membership-based organizations.
• Passion for community-building and supporting small businesses.