Member Support Specialist
Member Support Specialist
At Freeborn Mower Electric Cooperative, we like to think of ourselves as more than just a utility – we’re a team of real people powering real communities, one positive interaction at a time. We take pride in delivering exceptional service with a smile, a solution, and a commitment to making every member’s day just a little bit brighter. That’s where you come in. As our next Member Support Specialist, you’ll be the friendly, knowledgeable voice our members rely on when they call, click or stop by. If you love helping people, shine when there’s plenty to do, and enjoy the occasional puzzle (billing mysteries included), we’d love to have you join our team.
This position requires a high school diploma or equivalent. Previous customer service experience and the ability to communicate effectively in both English and Spanish is preferred. The successful candidate will possess a high level of human relations and communications skills as this position includes contact directly with members. The position requires demonstrated applied skills in Microsoft Office and the ability to learn other programs as necessary. The successful candidate will possess the ability to work in a fast-paced environment with a high level of accuracy while demonstrating cooperation in working with others. This is a non-union, hourly, full-time position. Some travel may be occasionally required. A full job description is listed on our website at www.fmec.coop.
This position requires a high school diploma or equivalent. Previous customer service experience and the ability to communicate effectively in both English and Spanish is preferred. The successful candidate will possess a high level of human relations and communications skills as this position includes contact directly with members. The position requires demonstrated applied skills in Microsoft Office and the ability to learn other programs as necessary. The successful candidate will possess the ability to work in a fast-paced environment with a high level of accuracy while demonstrating cooperation in working with others. This is a non-union, hourly, full-time position. Some travel may be occasionally required. A full job description is listed on our website at www.fmec.coop.
Pay range and benefits offerings include:
- Starting pay range $20-$23/per hour
- Paid vacation and sick leave
- 8 holidays per year
- Medical, prescription drug, dental, life insurance and long-term disability plans
- Retirement plan
- Health Savings Account and tax-free expense account for dependent care
- Resources that provide support and promote physical, emotional, social and financial well-being
Interested parties should complete the application found at www.fmec.coop and
submit or mail, along with a current résumé to:
Freeborn Mower Electric Cooperative
Attn: Human Resources
PO Box 611, Albert Lea, MN 56007
DEADLINE: 3:30 on Friday, March 20, 2026
Freeborn Mower Electric Cooperative is an equal opportunity provider and employer.
